Troubleshooting

Devices can't connect

  • Same network? Every device must be on the chair's Wi-Fi or hotspot.
  • Venue Wi-Fi isolates clients. Many university, hotel and office networks block devices from talking to each other. Use the chair's phone hotspot.
  • No address in the lobby. On a phone acting as hotspot, Android may not report its address. Add it under the QR code (see the phone's hotspot settings; often 192.168.43.1).
  • Windows firewall. The first time the Windows app hosts, allow it on private networks. If you dismissed the prompt, allow the app in Windows Security → Firewall → Allow an app.
  • Different app versions. All devices should run the same version; errors may otherwise show as short codes such as wrongCode.

The QR code won't scan

  • Type the line shown under the QR instead (address code).
  • Or scan it with the phone's normal camera app, which opens the join screen.
  • The Wi-Fi QR (for joining the hotspot) is different from the join QR.

Bells or timer seem off

  • Joined devices show synced · N ms; if it says reconnecting, check Wi-Fi.
  • Phone volume and silent mode affect bells; Android also vibrates.

Recording

  • Allow microphone access when asked. On Android the app shows a notification while it records in the background.
  • The first second of a debater's interruption clip can be missing while the phone's recorder starts; the chair's room recording has the full audio.

Transcription

  • "Model download failed": check the connection and download again from Transcription settings.
  • Slow on phones: use the Tiny model, transcribe later on a Windows PC, or use a cloud provider.